Access Request

Welcome to the Cape Wools Helpdesk. This page allows wool producers to request access to the Cape Wools Mapping Application, a tool designed to help identify and register your production unit. Once your production unit has been selected and verified, Cape Wools will issue you a Global Location Number (GLN), providing a unique identifier for your farm within the wool supply chain. 

To get started, simply log a Helpdesk ticket, and our team will assist you with access and registration.

Access Request

Welcome to the Cape Wools Helpdesk. This page allows wool producers to request access to the Cape Wools Mapping Application, a tool designed to help identify and register your production unit. Once your production unit has been selected and verified, Cape Wools will issue you a Global Location Number (GLN), providing a unique identifier for your farm within the wool supply chain. 

To get started, simply log a Helpdesk ticket, and our team will assist you with access and registration.

Submit a Ticket - 

Cape Wools Support

Submit a Ticket - Customer Care

About our team

SDX Africa support services to our clients 

WhatsApp Support

Message Tech Support on WhatsApp by clicking on the following link: 

http​​​​​​s://wa.me/message/OK3WHA7FIL2PF1

Or scan the QR Code below:


Communication can take place through the WhatsApp channel, however a support ticket needs to be submitted through the support desk in order to verify the producer.